How far would you go to help a friend? After my friend lost $1,000 to a fraudster who tricked him using a hacked Twitter account, I enlisted the help of an expert in social engineering and hunting scammers to help track down the culprit.
It is unclear whether the individuals belonging to the Zelle and PayPal accounts knew about the laptop scam or whether they were just “money mules.” These are accounts that receive money from victims and then funnel it to other accounts belonging to the original scammers. Sometimes money mules are unaware they are moving stolen money and may be unwitting participants in the fraud. Indeed, sometimes money mules are recruited by scammers under the guise of legitimate employment.
We provided the police with details of our own investigation and reported high-confidence malicious payment accounts to the payment platforms to remove them for fraud. As private citizens, we’ve done all we can, but we hope our investigations can help prevent further exploitation by these threat actors.
Users should be aware of the hallmarks of fraudulent behavior on social media, like receiving messages from strangers, receiving offers to purchase goods and services, and being asked to switch platforms in the middle of a conversation. However, in Utzig’s case, the social platforms themselves could learn a thing or two. Without improvements in screen reading technology and accessibility in general, platforms are enabling exploitation of their more vulnerable users.
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