The IRS says it is ending its decades-old policy of making unannounced home and business visits — in a an effort to keep its workers safe and combat scammers who pose as IRS agents.
The IRS has processed tens of millions of tax returns faster this year compared with years past, and getting through to customer service on the phone is slowly improving.
The agency in recent years has experienced more threats, in part tied to conspiracy theories that agents were going to target middle-income taxpayers more aggressively after the passage of a climate, health care and tax bill that provided $80 billion to step up tax collections.a comprehensive review of safety at its facilities. And in May, the agency said it would begin limiting workers’ personal identifying information on communications with taxpayers.
”The officers we represent will continue to efficiently and effectively carry out their mission of helping taxpayers meet their lawful tax obligations through other means of communication,” union leader Tony Reardon said in an emailed statement.Ohio House Republican Jim Jordanand Treasury Secretary Janet Yellen in March, asking why journalist Matt Taibbi received an unannounced home visit from an IRS agent shortly he gave testimony on Capitol Hill regarding his research into Twitter records.
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