OPINION: People vote with their wallets. And they’re reelecting Amazon on a daily, if not hourly, basis with all their purchases, CharlesPassy writes.
A few weeks ago, I was standing in the vitamin aisle of my local pharmacy, struggling to locate a specific bottle of pills that my doctor had recommended. It was seemingly nowhere to be found. And based on my experience at this particular store, I knew that even if I was able to track down an employee for help, I wasn’t likely to receive much in the way of assistance.
“At this point, Amazon isn’t just a company. It’s an institution woven into the fabric of our lives.” Criticizing Amazon has become almost a sport unto itself. There are books devoted to the subject, such as Alex MacGillis’ “Fulfillment: Winning and Losing in One-Click America” . Heck, there’s even a whole Wikipedia page detailing the criticisms.
All of this is what you expect from a giant corporation trying to defend itself. I’m not going to get into the weeds about the particular criticisms and whether Amazon makes a successful case for itself or not. But I will say that people vote with their wallets. And they’re reelecting Amazon on a daily, if not hourly, basis with all their purchases.
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