VW Atlas, Atlas Cross Sport investigated for unintended braking:
iously rolled down. Kendall Heiman’s Volkswagen SUV then pulled the scariest stunt of all: It abruptly braked for no reason.
In a statement, NHTSA said it has been gathering information from VW about the problem and is monitoring complaints and other data sources. The agency hasn't opened a formal investigation. And it would have to collect and analyze additional data before it could seek a recall. After her SUV's unexpected braking on Jan. 5, Heiman initially kept driving, figuring that the problem was a “bizarre fluke.” The SUV and a VW app flashed malfunction alerts, she said, but neither displayed a message to stop driving the vehicle.
After discussing the safety risks with her, the dealership arranged for a rental car, Heiman said, and eventually the use of a new all-wheel-drive VW SUV. “They also could not guarantee that my parking brake would not engage again while the car was in drive, but did not want to offer me a rental car because Volkswagen doesn’t consider it a ‘safety issue,’ ” one unidentified owner from Sidney Center, New York, wrote in a complaint.
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