Santa Clara County’s top executive sat down with the Investigative Unit saying there are problems, but some of the doctors claims have been bargaining chips in recent contract negotiations.
Dr. Ruiz isn’t the only Santa Clara County-employed doctor speaking out about alarmingly long patient wait times. Dr. Eon Rios with the hospital’s dermatology division said he’s also seen the wait times impact patient care.
Dr. Ruiz and Dr. Rios told the Investigative Unit high patient counts are also leading to physician burnout. The two physicians are part of a group of Santa Clara Valley Medical Center doctors who recently held a demonstration threatening to walk off the job. “If you look at our performance numbers that are standardized across the nation, we do a good job of providing good quality care,” Dr. Smith said.
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