Complaints about grades have risen in England and Wales since the end of Covid disruption policies.
The number of student complaints about university courses in England and Wales reached a record high for a fourth year running, in 2022.
Lydia Pennell, 22, left Manchester Metropolitan University after her first year of a fashion design course, which she began in September 2020. Miss Pennell complained to the OIA last year, having already complained to the university. None of the complaints were upheld."It's disappointing to throw that much money away for an outcome that doesn't exist at all," she said.
"Those who are still on courses at their universities tend to feed back to us that how they are being taught is still not up to the standard that they were promised."
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