'Unacceptable': Water crisis in Hawthorn Woods, Kildeer and LakeCounty_IL stretches into fifth day
The emergency has affected an estimated 1,200 Aqua Illinois customers in Hawthorn Woods, Kildeer and nearby unincorporated areas since Sunday morning. Many had no tap water at all until Wednesday -- and some say they lost service again after temporarily getting it back.
In a statement on its website, Aqua Illinois on Thursday thanked people"for their continued patience as we work to restore full service and lift the boil water advisory." To make up lost volume, water from elsewhere in Aqua's regional service area has been used to fill the local reservoir and help maintain system pressure."Our neighbors down the street are still without water, and men are working down the street again," Bauer said."We had water for awhile yesterday then lost it again."Even if water service returns to all the affected homes today, the crisis won't be over.
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