Critics have raised concerns about questions of bias in facial recognition technology and possible repercussions for passengers who want to opt out.
Travelers wait in line at a Baltimore-Washington International Thurgood Marshall Airport security checkpoint to use the Transportation Security Administration's new facial recognition, Wednesday, April 26, 2023, in Glen Burnie, Md. BALTIMORE — A passenger walks up to an airport security checkpoint, slips an ID card into a slot and looks into a camera atop a small screen.
The effort comes at a time when the use of various forms of technology to enhance security and streamline procedures is only increasing. TSA says the pilot is voluntary and accurate, but critics have raised concerns about questions of bias in facial recognition technology and possible repercussions for passengers who want to opt out.
A small sign alerts travelers that their photo will be taken as part of the pilot and that they can opt out if they’d like. It also includes a QR code for them to get more information. With regard to the TSA pilot, Foster said she has concerns that while the agency says it’s not currently storing the biometric data it collects, what if that changes in the future? And while people are allowed to opt out, she said it’s not fair to put the onus on harried passengers who might be worried about missing their flight if they do.
Scott said he’d prefer TSA not use the technology at all. At the least, he’d like to see an outside audit to verify that the technology isn’t disproportionally affecting certain groups and that the images are deleted immediately. Lim said the camera only turns on when a person puts in their ID card — so it’s not randomly gathering images of people at the airport. That also gives passengers control over whether they want to use it, he said. And he said that research has shown that while some algorithms do perform worse with certain demographics, it also shows that higher-quality algorithms, like the one the agency uses, are much more accurate. He said using the best available cameras also is a factor.
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