'I just want no one else to have to go through this,' one woman told Action news.
The Action News Troubleshooters tested a state system designed to protect consumers from hiring a contractor with a history of complaints.
"I can't believe he is driving around advertising and doing work for people, " said Dave Clark of Langhorne, Bucks County.Pennsylvania requires contractors to register with the state and provide critical details about insurance, criminal history, civil judgments, bankruptcies, and prior business names.
Consumers still cannot get that information on the official website, which the Attorney General's office promises it's updating. Another remaining issue is you can search the registration system on the website by only the business name, not the contractor's name.
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