The president of Ticketmaster parent Live Nation , Joe Berchtold, is expected to testify on Tuesday before Congress that 'industrial-scale ticket scalping' was to blame for the company's problems late last year in managing the sale of Taylor Swift concert tickets.
Taylor Swift arrives at the 2022 MTV Video Music Awards at the Prudential Center in Newark, New Jersey, U.S., August 28, 2022. REUTERS/Eduardo Munoz, Joe Berchtold, is expected to testify on Tuesday before Congress that "industrial-scale ticket scalping" was to blame for the company's problems late last year in managing the sale of Taylor Swift concert tickets.
Ticketmaster has argued that bots used by scalpers were behind the debacle, and Berchtold is expected to ask for more help in fighting bots that buy tickets for resale, sometimes at astronomical prices. In November, Ticketmaster canceled a planned ticket sale to the general public for Swift's tour after more than 3.5 billion requests from fans, bots and scalpers overwhelmed its website.
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