The shaken owner says he still doesn't have answers about why his Model Y self-immolated after two weeks have passed car auto cars
inexplicably burned to the ground, Tesla asked him to tow it to a service center. His claims allege a truly brutal customer service experience that adds insult to injury after losing his car. It’s not the first time that Tesla’s after-sale care has come into question., after thinking he had a flat tire, pulled over to find smoke pouring out from under his Tesla Model Y. Shortly thereafter the car caught on fire and then burned down to the ground. Malla still isn’t sure what happened.
I called them multiple times and it’s not easy to get hold of their customer service,” he claims. According to another post, it’s been two weeks and he still hasn’t received a “single follow-up or check-up call from Tesla.”that when he reached out to Tesla’s customer service to complain, they “took the report,” but “no one responded.”My Tesla Y caught fire on Saturday, May 6 at the California hwy. I was driving on a ramp to enter the freeway when I hear a noise from the bottom.
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