The greater the surprise, the more people appreciate the interaction, the study found.
People underestimate how meaningful it is to reach out randomly to friends, be it through texts, phone calls, or emails, according to a series of experiments which found that surprise gestures are greatly appreciated by those who are not expecting them.
Other experiments, some of which took place on college campuses, asked participants to send a small note or gift to a friend they hadn’t seen in a while and predict how appreciative they would be of the interaction – researchers also asked those who received the notes or gifts to document their own appreciation of the interaction.
Researchers found that underestimating appreciation is even more pronounced in relationships they called “weak-tie,” in which the two parties are not very close.
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