Amazon.com Inc used patented technology belonging to State Farm Mutual Automobile Insurance Co to develop elder-care services for the e-commerce giant's virtual-assistant software Alexa, State Farm said Thursday in a Delaware federal court lawsuit.
that Amazon copied aspects of its Sundial senior health-care assistance technology after meetings about integrating it with Alexa.
State Farm said Sundial has a "virtual care hub" that allows caregivers to connect with seniors who live independently. The insurance company said it met with Amazon in 2019 and 2020 about adapting Sundial for Alexa-enabled devices. State Farm launched Sundial in June 2020, while Amazon launched its Alexa Care Hub in November 2020 and its Alexa Together subscription service last December, according to the complaint.
State Farm also accused Amazon of engaging in a "pattern of anticompetitive behavior" toward its former partners.
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