The change — albeit very small — is apparently infuriating some customers who claim the new nugget ice melts faster and can even dilute drinks.
A spokesperson for Starbucks told FOX Business that its machines — which are part of the company's plans to cut its water footprint in half by 2030 — allow "partners to focus on delivering the Starbucks Experience while hand-crafting the same delicious, high-quality iced beverages our customers have come to expect from Starbucks." Customers who have tried the nugget ice during testing "had a resoundingly positive response," the spokesperson continued.
Still, the news comes roughly a week after a Reddit user posted a thread asking people their thoughts on the "new special ice." While many users said they loved the ice, some questioned if it"I love that ice but it’s terrible for coffee. melts fast and waters down the drink," one Reddit user replied.
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