Ever since Tiktok made even more of these combos viral and accessible, Starbucks baristas are up to their wit's end.
“A lot of our performance reviews are based on times and customers per half hour and the TikTok drinks are really time-consuming,” said McKenna Ferrell, a Starbucks barista. “Most of the time I don’t care at all, I think it’s fun as long as everybody stays understanding of inventory limitations and barista capacity.”
“We have over 170,000 ways that you can customize beverages at Starbucks,” said Alli Colzani, senior account supervisor with the public relations firm Edelman, which handles Starbucks. “There are many ways for customers to modify their favorite beverage, and most customizations are reasonable requests from customers; 75% of customized beverages at Starbucks have fewer than three unique modifications.
“Honestly, I don’t mind it if they’re willing to explain what’s in the drink. It’s when people repeat names like the ‘mean girl drink’ and don’t elaborate that I get frustrated,” said Adena Stevens. “I do feel like a lot of these customers look down on us in a way, they are always the first ones to berate me over a drink being slightly off. All in all, if they’re polite I don’t mind the TikTok drinks.
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