Southwest flight cancellations draw criticism, scrutiny from Biden administration
Southwest Airlines
On Monday, Southwest had cut 70% of its schedule and said it plans to fly about only a third of its schedule "for the next several days" in an effort to recover its operations. By comparison, Delta had canceled 9% of its mainline flights on Monday while United canceled 5%. American cut less than 1% of its flights, mostly tied to an airport closure in Buffalo after a winter storm.
Executives pointed to unexpected fog in San Diego, staffing shortages at its fuel vendor in Denver and internal technology failures that stymied crew reassignments and hotels, among the additional challenges. The Dallas-based carrier apologized to passengers and employees.Southwest and other carriers are likely to detail the costs of the disruptions when they report results next month, if not earlier.
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