Some Best Buy customers still waiting for their pre-ordered Pixel 7 feel they are being pressured to cancel and re-order online which would cost them their $200 gift card.
pre-order. Apparently, several customers who pre-ordered one of the new Pixel 7 models before October 13th have yet to receive their order even though these phones are available to purchase from the Best Buy website.A Best Buy customer who did not receive his pre-order has sent us an email to tip us off to what is happening.
Some of the Best Buy customers waiting for their pre-order have come to the conclusion that the retailer is looking to avoid having to hand out some of the goodies that were promised to consumers as an incentive for them to pre-order the phone such as a 200 gift card. Canceling pre-orders would also allow Best Buy to void trade-in deals. Supposedly, BestBuy plans on automatically canceling pre-orders that have not been shipped by November 1st/2nd.
On that day, in the morning received email informing that my order is not ready and was being worked on processing then later in the evening on same day, another email arrived and informed me that the order will be delayed to"a few days". Yesterday, 3 minutes before midnight at 11:57pm I received another email notifying me of the cancellation. Today around 9am, I chatted with Best Buy support via Live Chat. Told me to order again but $200 e-gift card is no longer included.
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