Utilizing AI tools for composing messages to friends might not be the best choice, especially if the friend learns about the AI's involvement, recent research indicates. The study revealed that participants felt a fictional friend using AI for message crafting appeared less sincere in their efforts
A recent study from Ohio State University revealed that people feel less satisfied in their relationships when they learn that a friend used AI or another human to help craft a message to them. The study emphasizes the importance of personal effort in maintaining relationships, suggesting that reliance on AI or others can be seen as taking shortcuts.
But to be fair to AI, it wasn’t just the use of technology that turned people off. The study also found negative effects when people learned their friend got help from another person to write a message. Participants were then told to write a short message to Taylor describing their current situation in a textbox on their computer screen.
AI replies also led participants to express less satisfaction with their relationship, such as rating Taylor lower on meeting “my needs as a close friend.” But results showed that people responded just as negatively to responses in which Taylor had another human – a member of an online writing community – help with the message.
The lower participants rated Taylor’s effort by using AI or another person, the less satisfied they were with their relationship and the more uncertainty they felt about the friendship.
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