The rise of 'bait-and-switch' job interviews: How unqualified applicants are paying friends and professional fakers to help them land jobs
A New York state agency had just brought on a technician in its IT department to help update some of its aging computer systems. During the interview process, the candidate seemed like an ideal fit. He would be a real asset to the team, the hiring manager had assured everyone.
The hiring manager was baffled: How had someone who seemed like such a strong candidate during the interview process turn out to be so incompetent? At the end of her rope, the hiring manager turned to her supervisor for help — and got an unexpected answer. After listening to the situation, the supervisor said they knew what was going on: The person who showed up to the job literally wasn't the person who had been interviewed.
It's understandable that some candidates might feel compelled to hire a proxy. Perhaps an applicant feels awkward or nervous in interviews and knows they don't come across as their best self. Or perhaps they were born in another country, and their language skills pose a barrier when first meeting people. But in many cases, candidates who pull a bait and switch are underqualified — or flat out unqualified — for the job they're applying for.
The incident underscores the risks of bait-and-switch schemes: Organizations can have their reputation ruined, customers and clients can have their data stolen, and unwitting coworkers are forced to clean up the mess. Chris Mitchell, the senior vice president of recruiting at the staffing firm Planet Technology, said unqualified hires were a"tremendous risk" once they gained access to critical data and infrastructure that could be damaged or mishandled.
Sometimes, though, the disparity between the fake candidate and the new hire is so blatant that there's no time to do any damage. In one incident the recruiter witnessed, a new hire didn't last a single day before he was called out by the hiring manager as being completely unlike the person who had been interviewed the week before. The new hire didn't even look like the proxy and had a completely different personality and set of skills.
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