Watch: Customer returns are skyrocketing, but many don’t end up back on retailers’ shelves. We visited a liquidation warehouse to see where they all go.
News moves fast, and there's not always time to untangle the complex forces driving the day's biggest stories. WSJ Explains breaks down big market moves, business and economic trends, and scientific developments to help you stay ahead of the curve.The Federal Reserve’s interest rate continues to climb, reaching nearly 4% in November. But the average savings account’s interest rate is just 0.16%. Here’s how banks determine that rate — and which accounts are paying closer to the Fed’s.
Illustration: Adele MorganAs Russia suffers losses in Ukraine, President Vladimir Putin has made veiled threats to use nuclear weapons—a scenario that security experts still deem unlikely. WSJ looks at satellite images and documents to understand how the process of launching a strike would work. Photo composite: Eve HartleyIf it seems like there are more sales lately, it’s because there are. General retailers are shedding excess inventory. Why? Just blame the bullwhip effect.
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Frontier Airlines drops its customer service lineThe budget airline says customers will no longer be able to call a live agent by phone. Frontier is encouraging customers to instead reach out by text, social media and WhatsApp.
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Frontier Airlines shut down its customer service phone lineYou can only contact Frontier through live chat, WhatsApp, or social media.
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Frontier Airlines hangs up customer service numberThe change went into effect last week.
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Crypto Exchange Binance Allocates Another $1B for Its Customer Support FundCORRECTION: The story has been corrected to say that binance has topped up its Secure Asset Fund for Users (SAFU) and not its Industry Recovery Initiative.
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SoCal Walmart worker accused of going on racist tirade against customer in incident caught on videoA Walmart employee in Moreno Valley is accused of going on a racist tirade against a customer - an incident that was caught on video.
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Frontier Airlines no longer has customer support phone lineFrontier Airlines customers will no longer be able to speak on the phone with customer support after the airline removed its phone service in favor of “fully digital communications.”
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