Retailers are gearing up for the holiday shopping season as more gift-giving and holiday parties mean more returns
acts of return fraud like wardrobing amount to $12.6 billion in lost sales for retailers.
To combat this offense, shoppers of brands Zara, H&M, J. Crew, and Kohl's should expect to pay up if they want to return their clothes,In September, H&M announced it would be testing return fees in its Norway stores while J. Crew already has implemented its $7.50 flat fee for online returns, according to the Fox report.
For Zara, a $3.95 fee should be expected if a customer chooses not to return items in person. Similarly, Abercrombie & Fitch charges $7 in the same instance. According to the Fox report, Walmart has relaxed its return policies as holiday shopping gets underway. Certain purchases made on or after October 1 are eligible for return up until January 2023.
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