Stores are beefing up security with cameras and cables, but these measures don't seem to be holding back coordinated attacks.
"How can you prevent 30 people from coming through your door and just ransacking, burglarizing an environment?" asked David Johnston, Vice President of Asset Protection and Retail Operations at the National Retail Federation.
The National Retail Federation reports that in 2021, retailers reported an average increase of 26.5% in organized crime, and more than 80% reported a spike in violence and aggression associated with thefts. "They're doing all that they can. They're spending more money in trying to protect their employees, their customers, and their merchandise than ever before. But it's still not enough to stop what we're seeing today," Johnston said.
According to Hayes, part of what makes the current retail theft trends so alarming is how blatant thieves have become.
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