The CEO of Priceline reveals why post-pandemic 'revenge travel' is here to stay
The founder of Priceline, Jay Walker, wanted to create a business that represented the future of commerce. In the early days, we had a bizarre product lineup. We sold flights, car rentals, and hotel rooms, and also insurance, gasoline, and used goods.
We went through four rounds of layoffs that year and shut down all our non-travel businesses. We said travel is where our model works, and where we can generate profit. That was the start of what Priceline became: a very large, scaled travel-services business. I also hold a lot of skip-level sessions with teams. They can ask me anything they want. And I'll genuinely give them answers to help them understand the course of the business.
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