Since 2010, the Troubleshooters have received more than 30 complaints about the company. A dozen complaints were made just this year, most of them about the warranty.
Power used to go by the name Power Windows and Siding. Its national headquarters are in Chester, but it's expanded nationwide and now calls itself Power Home Remodeling, "a dream-realization company" that Hudson says has turned into a nightmare.
After Hudson contacted the Action News Troubleshooters, Power suddenly gave her an installation date. The company claimed Hudson's old address was in their system from a previous installation 10 years ago and they mistakenly went to that address.
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