Over the course of just a couple of hours on Wednesday night, more than 10 tornadoes touched down in the Chicago area.
They damaged homes and businesses in places such as Cicero, Huntley, Elgin, Barrington and Long Grove. There were more storms just two nights later.
And two weeks ago, up to 8 inches of rain fell on parts of Chicago and neighboring suburbs flooding homes. Now, people are cleaning up, making repairs and working their way through the process of filing a claim with their insurance companies. "Generally, wind and hail damage as the result of a tornado are generally covered in a standard homeowner's policy. But it's really important to note that flood coverage is additional and generally not standard to most homeowners policies and is often purchased as an additional policy.
For those who have complaints about their insurance company or a contractor, the Illinois Department of Insurance can help. The department helps regulate insurance companies and public adjusters. "If you're having an issue with any one of those groups, we urge you to keep good information about the communication that you've had, the conversations that you've had, dates, time, the nature of the conversation," says Popish Severinghaus, "You can either call our consumer assistance line the number is 866-445-5364. We have insurance analysts available that can help answer your question.
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