The overall rating of Orchard House is downgraded from outstanding to inadequate.
A care home has been put in special measures to protect its residents following a Care Quality Commission inspection.
Orchard House is a neurological rehabilitation centre helping people dealing with brain and spinal injuries, strokes, minimally conscious states, and other conditions.The CQC served two warning notices, requiring it to improve its management and risk assessment, and make sure its residents received safe care and treatment.
She said people could not access pain relief medication at certain times because staff were not trained, and care plans were "unfinished" and "contained incorrect information".The facility could be closed if the CQC is not satisfied enough improvements have been made.
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