After bringing 377 pages of communications between himself and Facebook to the judge, Redman said: 'The judge was not impressed with everything they put me through. Her eyes went wide when she saw all my documentation.'
Fed up with retail theft and the city's lack of response, a San Francisco business took a customer they say took item from them to small claims court.Finally on Monday, Redman and his son got their day in court. Mark showed the judge a 377-page book full of documents, showing all his efforts to get Oculus to honor a warranty.
"My emails to Oculus, Bobby's emails to Oculus, my letters to the attorneys, the attorney's responses..." said Redman."The judge was not impressed with everything they put me through. Her eyes went wide when she saw all my documentation." "A large corporation like this, making a parent come to court and have to fight this hard to get a refund, it's egregious and outrageous," he continued.
Father and son emerged from the courtroom with a gift -- a new Oculus headset, which Facebook gave them right there in the courtroom. "They apologized for all we went through, they were very nice..." Redman said."They offered it as a gift to my son for everything he went through."Facebook, owned by Meta platforms, didn't respond to our request for comment.
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