Oakland 911 dispatch services fully restored, but failures previously predicted

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Oakland 911 dispatch services fully restored, but failures previously predicted
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Oakland 911 dispatch services fully restored, but a civil grand jury warned that this failure was imminent

911 dispatchers are no longer using pen and paper to dispatch police, fire and medical crews after more than 24 hours of communications issues and a system failure.caused delays Friday after an unexpected power outage on Thursday afternoon near the main emergency communication center, a city spokesperson said.

911 phone lines were restored Friday morning and the city’s computer aided dispatch system became fully functional Friday evening, the city said. Records show despite the city buying new computer aided dispatch equipment and software, it is now five years old and has never been fully installed.

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