Heath House in Norwich is graded as inadequate after inspectors make unannounced visit.
Heath House residential care home in Norwich has failed to meet standards, according to care inspectorsA care home for vulnerable people has been rated as inadequate across all categories and put into special measures by health inspectors.
Medicines were not handled or stored safely and residents did not always receive their medicines as prescribed. A lack of governance systems meant any risks were neither assessed nor monitored, with records not maintained.
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