The Government Accountability Office also said airlines are taking longer to recover from disruptions such as storms. Surges in cancellations in late 2021 and early 2022 lasted longer than they did before the pandemic, the GAO said.
A traveler looks at a flight board with delays and cancellations at Ronald Reagan Washington National Airport in Arlington, Va., Wednesday, Jan. 11, 2023. Congressional investigators said in a report Friday, April 28, 2023, that an increase in flight cancellations as travel recovered from the pandemic was due mostly to factors that airlines controlled.
Airlines have clashed with Transportation Secretary Pete Buttigieg over blame for high rates of canceled and delayed flights in the past two years. Airlines argue that the government is at fault for not having enough air traffic controllers, while Buttigieg has blamed the carriers.The GAO report was requested by Republican leaders of the House Transportation Committee.
As travel rebounded, the airlines struggled to replace thousands of departed workers. They now have more workers than in 2019 — and the cancellation rate this year is lower than during the same period in 2019, according to data from tracking service FlightAware.
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