Netflix CEOs explain ‘Love Is Blind’ livestream error, reveal 6.5 million viewers watched

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Netflix CEOs explain ‘Love Is Blind’ livestream error, reveal 6.5 million viewers watched
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Netflix co-CEOs Ted Sarandos and Greg Peters revealed what exactly went wrong with the live “Love Is Blind” Season 4 reunion special on Sunday — and how they plan to fix the problem with other live broadcasts moving forward.

This image released by Netflix shows Nick Lachey, left, and Vanessa Lachey arriving for the season four reunion of"Love is Blind" at Sunset Bronson Studios in Los Angeles on April 16, 2023.

“We’re really sorry to disappoint so many people,” Peters said during a prerecorded Q1 earnings interview Tuesday. “We didn’t meet the standard that we expect ourselves: to serve our members and just be clear from a technical perspective. We’ve got the infrastructure. We had just a bug that we introduced, actually, when we implemented some changes to try to improve live-streaming performance after the last live broadcast, Chris Rock[’s ‘Selective Outrage’] in March.

Sarandos said the streamer fully intends to keep using live as an option “when it makes sense creatively” and “helps the breadth of content itself.”

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