Joshua Pollack, the deli’s owner, said he’s taking a few weeks to regroup with his remaining staff “to determine what is sustainable for everyone.”
Five Points institution Rosenberg’s Bagels should reopen sometime in June after closing suddenly last week due to a staffing shortage.
“Over the past two years, a lot has fallen on our management team and key employees, requiring them to constantly pick up the pieces and keep things going at an intense pace,” Pollack wrote over email, “but, burnout got to the point where we could no longer move forward.”, he described employees working more than 70 hours a week for over a year, though he clarified that his managers could earn as much as $100,000 a year, with benefits, while hourly employees could make up to $30 an hour.
“Unfortunately, we are going through what everyone else in the industry has been experiencing,” Pollack said of labor costs and shortages. As a result, when it does reopen sometime next month, Rosenberg’s Five Points will switch to a grab-and-go model. Customers will no longer be able to order bagel sandwiches, though they can buy bagels, lox and spreads separately to build their own combinations. Pastries and beverages, including alcohol, will also be available at the counter.
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