Live Chat with MVD provides quick access to answers and services | ADOT

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Live Chat with MVD provides quick access to answers and services | ADOT
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Don't want to drive to your local MVD office for a basic question? You can now chat live with an MVD representative from your computer or mobile device during business hours Monday-Friday. MORE:

This new way to address questions, or even complete some services, allows people to work directly with an MVD expert online from the comfort of their own computer or cellphone in real time. The service began in September 2022 with over 8,700 chats. Since then, it’s increased in popularity to more than 24,000 chats per month.

Each live chat could potentially save the customer a trip to their local MVD office and help shorten wait times for everyone. Customers are able to

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