Beginning Monday, Aug. 14, In-N-Out employees are no longer allowed to wear masks as part of new company guidelines which “emphasize the importance of customer service,” notably showing their smiles. Full story
New York — In-N-Out employees in five US states will no longer be allowed to wear masks as part of new company guidelines that “emphasize the importance of customer service,” notably showing their smiles, according to a new policy issued by the fast food chain.
A policy for its California and Oregon restaurants, where it can’t ban employees from wearing masks, said that they have to wear a company-provided N95 mask. A majority of In-N-Out locations are in California, totaling about 300 out of 391. In-N-Out told employees that the medical note “should clearly state the reason for the exemption and included the estimated duration.” If approved, they have to wear a company-provided N95 mask.
In-N-Out didn’t immediately respond to CNN’s request for comment. However, the memo said that its new policies are in “compliance with evolving health guidelines.” The Occupational Safety and Health Administration recommends employees wear masks, however.
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