Hill East Burger shares an explainer on their service fees/tipping
“The service fee landscape has gotten pretty confusing in DC, so we wanted to provide some transparency on our approach to staff compensation & service fees.Where does the service fee go?
Half of the service fee we collect goes to front-of-house and kitchen staff, and half goes to the businessOur staff comp structure provides higher-than-normal base compensation & benefits, and makes staff takehome less dependent on the whims of customer tipping and the fluctuations of busy vs slow nights
The portion of the service fee that goes to the business helps subsidize this increased base comp for our staff, and thus keeps the business sustainable Tips are always appreciated and are a guaranteed way of increasing your server or bartender’s takehome pay Our goal here: ensure stable and fair pay, so our staff can afford DC cost of living . We’re also adapting to the ‘new world’ created by I-82, which DC voters passed in 2022, to help shift restaurants away from tip-based compensation
Like many restaurants in DC, we’re learning as we go in this new era, and we’d love to hear from you if you have questions or comments about our approach (at us, or email to
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