Hertz has rewritten some of its policies to make it clear to employees that Puerto Rico driver's licenses are valid forms of identification for car rentals, and that Puerto Ricans do not need to provide further proof of ID in the U.S.
In a response to González-Colón, Scherr wrote that it was the company's policy that"a driver's license from Puerto Rico is, on its own, a valid form of identification to rent a vehicle in the United States and is therefore treated no differently from any U.S. state driver's license."
In addition to the issues Marchand had with Hertz, a Kenner police officer who responded to the incident also told Marchand to leave. Marchand said that, as he was walking away, he heard the officer say he would call"the border authorities."
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