As temperatures rise-so do desperate pleas for help when air conditioning units in Dallas apartment buildings break down.
“If you don’t have air conditioning, there’s no way you can stay in there because this is whoa,” said Dallas resident Reginald Green.
The City of Dallas Code Compliance Department is tasked with responding when residents call in complaints over air conditioning units in multi-tenant properties. The department’s leader invited NBC 5 along for a demonstration of how inspectors respond to A/C complaints. Inspectors like Amy Del Toro will conduct temperature checks inside affected units, ensuring the temperature inside is at least 15 degrees cooler than the outside temperature and never exceeds 85 degrees indoors.
“If it does exceed that, we find that the property is in violation,” said department supervisor Theopolus Rhodes. “We’ll issue a notice of violation to the property owner.” Rhodes says property owners and managers typically act quickly, repairing broken down units within 24 hours or providing portable units for each habitable room as is required by the city.
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