It is unclear whether the delay in transactions is related to OKX's outage, which was caused by a hardware failure at Alibaba's Cloud service.
Gate.io said the transactions are still being processed, and claimed the funds of users are safe. The company stated:
at a Hong Kong data center of primary infrastructure provider Alibaba Cloud. As reported by Cointelegraph, Alibaba's Cloud server went offline on Dec. 17 and failed to recover for over fifteen hours, during which users could not withdraw and deposit funds.
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