The FTC says Ring allowed employees and contractors to view customers' videos, access data, and failed to protect consumers from hackers.
with customer privacy violations, including allowing any employee or contractor to access consumers’ private videos., which requires approval by a federal court to go into effect, outlines demands and punitive measures against Ring, an Amazon-owned company, including requiring Ring to delete data, models, and algorithms that it created using videos it unlawfully viewed and analyzed.
“Ring’s disregard for privacy and security exposed consumers to spying and harassment. The FTC’s order makes clear that putting profit over privacy doesn’t pay,” says Samuel Levine, Director of the FTC’s Bureau of Consumer Protection.filed in the United States District Court for the District of Columbia by the FTC against Ring LLC outlines ways in which Ring deceived its customers by not restricting access to customers’ videos.
Ring also failed to protect user data from outside threats. The FTC claims that Ring didn’t take meaningful action to prevent consumers’ data from being stolen and used to access other accounts, a technique known as “credential stuffing.” Ring experienced multiple “credential stuffing” attacks in 2017 and 2018, and the FTC’s complaint says that Ring didn’t do anything about it until 2019. The FTC considers Ring’s approach to security to be haphazard at best.
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