Don’t forget to pack your patience.
that would require airlines to compensate passengers when flight times change drastically due to reasons within their control. Under the proposal, when an airline-caused disruption leads to cancellations or significant delays, customers would have a right to financial compensation in addition to refunds. This announcement came on the heels of a new
revealing that the surge in flight cancellations during the pandemic recovery period was primarily caused by factors within the airlines’ control, such as maintenance issues and crew shortages.According to the report, in 2019, Hawaiian Airlines and Alaska Airlines had the highest percentages of cancellations due to airline-controlled issues, accounting for more than 50 percent of each airline’s total cancellations.
recently launched by the Department of Transportation. Ensuring that airline networks, staffing plans, and technology are ready for different types of disruptions through occasional stress tests should be the next step.The need for reform will likely become even more apparent in the coming months, because things are only about to get more frustrating.
analyzed U.S. Bureau of Transportation Statistics in 2000, he found that both the prevalence and duration of flight delays are significantly greater on routes where only one airline provides direct services. Additional competition is correlated with better on-time performance.
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