My flight was canceled. What next?
Air travelers wait check their smartphones inside Terminal 1 at O'Hare International Airport as flights are delayed on Jan. 11. 2023, after a nationwide ground stop.
More than 1,100 U.S. flights were canceled and nearly 8,000 flights were delayed as of Wednesday afternoon, according to the tracking site FlightAware.Even though the Federal Aviation Administration was at fault for the outage, airlines will be on the hook for refunds and other compensation. Kurt Ebenhoch, a consumer travel advocate and former airline executive, said passengers are entitled to a full refund if an airline cancels a flight for any reason.
Major airlines including Delta, American, Southwest and United were waiving change fees for Wednesday flights __ and, in some cases, Thursday flights __ to make it easier for passengers to change their travel plans. Ebenhoch stressed that travelers are eligible for a refund, not just vouchers for future travel. If you do take a voucher, make sure you inquire about blackout dates and other restrictions on its use.No. There are no federal laws requiring airlines to provide passengers with meal vouchers or other compensation when their flights are delayed. But each airline has its own policy, so if you are experiencing a long delay, you should ask if you can get a meal voucher or a hotel room.
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