The FCC has voted unanimously to begin exploring how its broadband affordability programs can be better tailored to help survivors of domestic and sexual violence.
The FCC's notice of inquiry seeks comment on how its Lifeline and Affordable Connectivity Program — which subsidizes phone and broadband service for low-income households — can be changed to ease enrollment for survivors.
The FCC also wants input on how to protect the privacy of calls and texts between survivors and abuse assistance hotlines or shelters, such as by requiring phone providers to omit those records from call logs. "These are people you know, who may have suffered during the pandemic and who may struggle in the days ahead," FCC Chairwoman Jessica Rosenworcel said at the agency's meeting.
"We need to ensure every one of them has a way to connect to the assistance they need for healthcare, for housing, and to be safe from those who would do them harm."The FCC's action comes as Congress considers bills meant to help domestic violence survivors easily leave shared phone plans that can be used by abusers to track and harass them.
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