The FTC said it’s too easy to spend V-Bucks by accident.
In Epic’s case,“counterintuitive, inconsistent, and confusing button configuration” resulted in players making hundreds of millions of dollars in unintended in-game purchases “based on the press of a single button.”
The FTC additionally accuses Epic Games of charging account holders without their authorization. Until 2018, the agency says Epic let children purchasein-game currency, V-Bucks, without the consent of their parents or the credit card holder. It also alleges that Epic “locked the accounts of customers” who attempted to dispute the unauthorized charges and threatened to ban them “for life” if they tried to fight future charges.
Fortnite players who were charged in-game currency for unwanted in-game items between January 2017 and September 2022 “Epic used privacy-invasive default settings and deceptive interfaces that tricked Fortnite users, including teenagers and children”, noting that it accepted the agreement because it wants to “be at the forefront of consumer protection and provide the best experience” for players.
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