Chief Information Officer Bill Zielinski told The Dallas Morning News that the city estimates being “more than 90% complete” in restoring IT systems and...
A group called Royal is behind the ransomware attack on Dallas, city says
The city said several servers were compromised with ransomware early May 3 and that it intentionally took others offline to prevent the bad software from spreading. It led to several departments being hampered and some city services being unavailable, such as residents being unable to pay their water bills online or not being able to report non-emergency complaints via the city’s 311 app.
Catherine Cuellar, the city’s communications director, told The News on Wednesday that the city has made strides in getting systems back up for several departments, including police, fire, water and 311. She also said city officials have developed workarounds so the library and animal services can still serve the public as their systems are being restored.
She said the city is adding more cybersecurity software, resetting city user accounts and rebuilding impacted systems.
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