Please no!!
" with an AI-powered voice agent that does just that, making millions of outbound collections calls a week.offer, in essence, the same basic promise that all other companies jumping on the AI bandwagon claim to provide: the ability to do more menial tasks than humans, more efficiently and at a significantly cheaper cost.
"It is hard to find a skilled collector, and having a consistent team that can scale up when needed has been extremely challenging," a barf-worthy Skit blog post reads. "But instant scalability with Digital Collection Agents, the dependence on human collectors goes down substantially. The end-to-end automation of many calls means that human agents are no longer required to do those calls. So a collector can manage a larger portfolio with a smaller or the same team of agents.
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