Higher-ups made the decision to eliminate tips -- and raise the service staff's base pay -- after a soft opening period during which “we found guests simply weren’t tipping,” according to an emailed statement from Casa Bonita management
Guests who dine at the Casa Bonita will not be asked to tip on their meals and drinks, challenging the conventional service industry model in Denver and beyond., offering locals the chance to buy tickets that include a meal. Tickets cost $39.99 for adults and $24.99 for kids ages 3 to 12. Kids under 3 are free.
“In order to provide a higher-than-average, dependable wage, we shifted to a no-tipping model and doubled the hourly rate to more than $30/hr for our service staff. This shift also benefits our guests, who can enjoy Casa Bonita without incurring unexpected costs,” management said.
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