Let Joe Know's Better Business Bureau volunteer team tackled three cases involving a car wreck, COVID bills and loan contracts. MORE ⬇️
It happened to Kelli Fyock whose car was rear-ended as she sat at a stoplight.Although the other driver gave her his insurance information, Fyock says they ducked her calls.
"I did get through once. They had an adjuster come out after that I could not get ahold of them," Fyock said."I don't have money for a lawyer and it was very frustrating," Fyock said.Car repairs, car wrecks, and car buying are probably the top complaints the Let Joe Know Better Business Bureau volunteer team deals with.Another person who asked for our help is Elly who had a healthcare billing problem. Elly said she and her husband had COVID-19.
She says she tried to cancel and get her $1,700 loan payments back, but the store told her it was past their cancellation time period. Having not seen the flooring delivered until after that cancellation period, Jena didn't think it was fair and Let Joe Know.Soon, Jena had her contract canceled and got a refund for her $1,700 payments.When volunteer George took Fyock's case, he also got a quick response.
"I was taken aback by having two calls from them in one day when I've been trying for months," Fyock said."I couldn't have done it without you guys," Fyock said.
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