Buttigieg: US May Act Against Airlines on Consumers' Behalf

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Buttigieg: US May Act Against Airlines on Consumers' Behalf
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The day after Transportation Secretary Pete Buttigieg met with airline leaders to quiz them about widespread flight disruptions, his own flight was canceled and he wound up driving from Washington to New York. “That is happening to a lot of people, and that is exactly why we are paying close attention here to what can be done and how to…

Travel is back. On Friday, more than 2.4 million people passed through security checkpoints at U.S. airports, coming within about 12,500 of breaking the pandemic-era high recorded on the Sunday after Thanksgiving last year.

The record surely would have been broken had airlines not canceled 1,400 flights, many of them because thunderstorms hit parts of the East Coast. A day earlier, airlines scrubbed more than 1,700 flights, according to tracking service FlightAware. Weather is always a wild card when it comes to flying in summer, but airlines have also acknowledged staffing shortages as travel roared back faster than expected from pandemic lows. Airlines are scrambling to hire pilots and other workers to replace employees whom they encouraged to quit after the pandemic hit.

It takes months to hire and train a pilot to meet federal safety standards, but the Transportation Department sees no reason the airlines cannot immediately add customer-service representatives to help passengers rebook if their flight is canceled.Shortages at the Federal Aviation Administration, part of Buttigieg's department, have contributed to flight delays in Florida. The FAA promises to increase staffing there.

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