British Airways services suffered hours-long delays after a failure involving flight-planning software led aircraft to be held on the ground, including one headed for Denver.
Only around 50% of British Airways flights were in the air in the early morning Tuesday compared with a week earlier, aircraft-tracking website Flightradar24 said. The airline confirmed that it had suffered a “technical issue” with its flight-planning system which was later resolved.
The problem stemmed from a failure of software that BA pilots access via Apple Inc. iPads, people familiar with the matter said. That system was in the process of being upgraded, according to the people, who asked not to be identified discussing internal concerns.
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