The CTA wants to hear from Chicago train and bus riders and will start making managers available to hear concerns.
"The success of our Action Plan not only depends on all the things are we doing to improve customer experience, but also on being available to the communities we serve," said CTA President Dorval R. Carter, Jr. " The 'Ask CTA' events will provide our customers a chance to speak directly with the managers responsible for diverse functions at our agency.
The program will start at the California Blue Line station Tuesday and will continue for the next several weeks. On Wednesday, it will be at the 95th/Dan Ryan Red Line stop and on Thursday at the Central Green Line stop.Copyright © 2022 WLS-TV. All Rights Reserved.
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